Katie is a Registered Nurse with several years of experience in nursing, most recently in the area of case management working in an Emergency Room setting. Katie obtained her Bachelors in Nursing from the University of Wisconsin – Oshkosh, where she graduated with honors. Katie found her love for the geriatric population as a child while visiting weekly with her elderly neighbor for good stories and lots of laughs. Katie has continued to pursue that love of working with the elderly in her roles in nursing. Katie has worked with the senior population in the home health, public health, assisted living, and acute care settings. Katie has served on the Senior Commission in Wauwatosa, helping seniors identify and address older adult issues in the community. Katie demonstrates a high level of professionalism, compassion, and concern for her clients. She loves working with clients to help them maintain their independence and safety while preserving their wishes as much as possible. Katie wants to bring her unique experience in several care environments to clients and families to work with them to solve challenging care situations.

Betsy obtained her Bachelors in Secondary Education – Broadfield Social Science with an emphasis on psychology and sociology at the University of Wisconsin – Oshkosh. She completed her studies as a Professional Patient Advocate at the nationally recognized Professional Patient Advocate Institute. Betsy has spent her life in service to others – as a teacher, volunteer, and community outreach organizer for seniors. Her deep conviction that age should not influence the quality of care that an individual receives, her caring nature and compassion, and her motivation not only to fulfill but surpass expectations makes her a valuable asset to By Your Side Care Management.

Dr. Brin is currently the Medical Director at Ascension Columbia St. Mary’s Ozaukee Emergency Department. He has also served on the Columbia St. Mary’s Foundation Board, served as medical Staff President and Chief of Staff. Dr. Brin works with By Your Side Care Management in a consulting capacity reviewing documentation as needed for insurance appeals and assisting clients to obtain other needed benefits and services.

Cheryl has worked as the Director of Nursing at two local skilled nursing facilities for over 25 years prior to joining By Your Side Care Management. Cheryl’s nursing knowledge, communication, and leadership skills make her a strong natural advocate for her clients. Cheryl has a tremendous knowledge of skilled nursing and assisted living regulations. Cheryl obtained her Bachelor’s Degree in Nursing from Concordia University.

Jessica brings over 16 years of experience in healthcare as both a direct care provider and in leadership roles in patient relations and business development. She has worked in multiple levels of care from community based, inpatient hospital acute care, critical care, and sub-acute rehab. She is doing valuable work in her volunteer role as a community educator for the Alzheimer’s Association of Wisconsin and as an advocate for seniors and their families. With a strong focus on empathy, education, and individualized support, Jessica is dedicated to being a trusted partner for families, guiding them with the knowledge and resources needed to make informed decisions and ensure the best possible care for their loved ones.

Carolyn joined By Your Side Care Management in 2022. Carolyn is an experienced Care Manager with a demonstrated history of working in the care management industry. Carolyn is skilled with various social services, having worked as a Certified Information and Referral Specialist for the Racine County Aging and Disability Resource Center (ADRC). Carolyn is very knowledgeable in assisting clients with Medicaid applications including all follow up procedures. Carolyn’s detail-oriented nature has enabled By Your Side to obtain a 100% approval on all of the applications she has assisted with. Carolyn also has experience working with those with developmental disabilities. Carolyn obtained her Bachelor’s degree in Psychology from Beloit College.

Jessica has earned her Bachelor’s of Social Work degree from Marian University in Fond du Lac. Jessica started her career working as a CNA and then continued her passion of working with seniors as a Social Worker for over 10 years. Jessica has a background in Skilled Nursing, Home Care, Geriatric Care, Dementia and Aid and Attendance benefits through the Veteran Affairs Department. Jessica has a wide knowledge base to assist clients with a variety of needs.

Heather brings experience in the inpatient psychiatric settings as well as experience as a Family Care RN. Heather is a positive spirit to those she encounters, assisting them with ensuring their health needs are met and their care is being appropriately managed.

Lynsey has extensive case management experience and obtained her Master's in Nursing from University of Arizona and her Bachelor's in Nursing from Marian University. She has also obtained her Certified Case Manager Certification. Lynsey works part-time for By Your Side and is a strong and persistent advocate for the clients she works with. 

Molly has worked as a CNA for over 30 years in the home care, assisted living, and nursing home settings. Molly helps support the By Your Side team behind the scenes to ensure business operations run smoothly and clients always hear a friendly voice when they call.

Matthew studied Organizational Communication and Sociology at the University of Missouri. Matthew’s career began in public health and later transitioned to community organizing, with a strong focused on advocacy and education at the grassroots level. Matthew is committed to a client-centered approach, listening attentively to understand and address the unique needs of each individual. There is a firm belief that a community’s strength is reflected in how it supports its most vulnerable members, and this guiding principle leads all aspects of the work.

Dani comes to By Your Side Care Management, LLC with previous experience in critical care ICU, urgent care, and nonmedical home care. Dani uses her expertise to review the medical criteria to enroll clients in eligible benefits. Dani is a strong wellness supporter and a natural patient advocate. Dani also owns a Wellness company and uses her knowledge of physical activity and healthcare to assist those she serves.

Joyce has a background in psychiatric nursing as well as correctional nursing for over 30 years. Joyce’s calm demeanor and care for her clients helps enable them to get the services and care they need. Joyce joined the By Your Side Care Management team in 2023.

Christina has worked as a Level 3 Occupational Therapist in the area for over 25 years and is highly experienced in the hospital and health care settings. Christina obtained her Bachelor’s Degree in Occupational Therapy (OT) from Mount Mary University. Christina combines her experience in healthcare, her organizational skills and problem-solving skills to deliver outstanding customer service to her clients.

Jenni obtained her Bachelor’s Degree at St. Norbert College in both Sociology and Psychology. She is works part time with By Your Side and full time as a Long Term Care Specialist for Northwestern Mutual. She is highly passionate in working with Elders and brings immense knowledge and experience regarding Long Term Care to the By Your Side team.

Sherrie is a Certified Dementia Specialist with over 20 years of experience as a dementia consultant and advocate. She has worked across a range of senior living and healthcare settings, specializing in memory impairing diseases. Sherrie has served on task forces with the Alzheimer's Association of Southeast Wisconsin, focusing on non-pharmacological approaches to challenging behaviors and relocation trauma. She is also an active member of the Dementia Crisis Coalition in Madison, WI. As a national Alzheimer’s educator and certified dementia reality trainer, Sherrie combines professional expertise with personal experience, having supported her mother through early-onset Alzheimer's starting at age 60. She is a dedicated advocate for individuals living with dementia.

Jackie works part time for By Your Side and assists with PT evaluations to help create documentation for insurance appeals, as well as assess client function and status to determine level of care. Jackie currently is employed full time in patient access for a pharmaceutical company.

Rachel currently works as a Quality Assurance and Support Unit Supervisor for the WI Department of Health Services. In addition, she has worked as the ADRC Director for Milwaukee County as well as for local ADRC’s and MCO’s. Rachel’s upbeat and kind disposition, along with strong work ethic and knowledge are a huge asset to By Your Side.

Lydia joined By Your Side in 2023. Lydia brings a background in working for CMS (Centers for Medicare Services) monitoring calls for quality assurance and regulation verification. Lydia assists By Your Side Care Management with insurance appeals for various services, and also long term care insurance activation and follow up.