Katie is a Registered Nurse with several years of experience in nursing, most recently in the area of case management working in an Emergency Room setting. Katie obtained her Bachelors in Nursing from the University of Wisconsin – Oshkosh, where she graduated with honors. Katie found her love for the geriatric population as a child while visiting weekly with her elderly neighbor for good stories and lots of laughs. Katie has continued to pursue that love of working with the elderly in her roles in nursing. Katie has worked with the senior population in the home health, public health, assisted living, and acute care settings. Katie has served on the Senior Commission in Wauwatosa, helping seniors identify and address older adult issues in the community. Katie demonstrates a high level of professionalism, compassion, and concern for her clients. She loves working with clients to help them maintain their independence and safety while preserving their wishes as much as possible. Katie wants to bring her unique experience in several care environments to clients and families to work with them to solve challenging care situations.

Dr. Brin is currently the Medical Director at Ascension Columbia St. Mary’s Ozaukee Emergency Department. He has also served on the Columbia St. Mary’s Foundation Board, served as medical Staff President and Chief of Staff. Dr. Brin works with By Your Side Care Management in a consulting capacity reviewing documentation as needed for insurance appeals and assisting clients to obtain other needed benefits and services.

Cheryl has worked as the Director of Nursing at two local skilled nursing facilities for over 25 years prior to joining By Your Side Care Management. Cheryl’s nursing knowledge, communication, and leadership skills make her a strong natural advocate for her clients. Cheryl has a tremendous knowledge of skilled nursing and assisted living regulations. Cheryl obtained her Bachelor’s Degree in Nursing from Concordia University.

Jessica brings over 16 years of experience in healthcare as both a direct care provider and in leadership roles in patient relations and business development. She has worked in multiple levels of care from community based, inpatient hospital acute care, critical care, and sub-acute rehab. She is doing valuable work in her volunteer role as a community educator for the Alzheimer’s Association of Wisconsin and as an advocate for seniors and their families. With a strong focus on empathy, education, and individualized support, Jessica is dedicated to being a trusted partner for families, guiding them with the knowledge and resources needed to make informed decisions and ensure the best possible care for their loved ones.

Carolyn joined By Your Side Care Management in 2022. Carolyn is an experienced Care Manager with a demonstrated history of working in the care management industry. Carolyn is skilled with various social services, having worked as a Certified Information and Referral Specialist for the Racine County Aging and Disability Resource Center (ADRC). Carolyn is very knowledgeable in assisting clients with Medicaid applications including all follow up procedures. Carolyn’s detail-oriented nature has enabled By Your Side to obtain a 100% approval on all of the applications she has assisted with. Carolyn also has experience working with those with developmental disabilities. Carolyn obtained her Bachelor’s degree in Psychology from Beloit College.

Molly has worked as a CNA for over 30 years in the home care, assisted living, and nursing home settings. Molly helps support the By Your Side team behind the scenes to ensure business operations run smoothly and clients always hear a friendly voice when they call.

Matthew studied Organizational Communication and Sociology at the University of Missouri. Matthew’s career began in public health and later transitioned to community organizing, with a strong focused on advocacy and education at the grassroots level. Matthew is committed to a client-centered approach, listening attentively to understand and address the unique needs of each individual. There is a firm belief that a community’s strength is reflected in how it supports its most vulnerable members, and this guiding principle leads all aspects of the work.

Christina has worked as a Level 3 Occupational Therapist in the area for over 25 years and is highly experienced in the hospital and health care settings. Christina obtained her Bachelor’s Degree in Occupational Therapy (OT) from Mount Mary University. Christina combines her experience in healthcare, her organizational skills and problem-solving skills to deliver outstanding customer service to her clients.

Jackie works part time for By Your Side and assists with PT evaluations to help create documentation for insurance appeals, as well as assess client function and status to determine level of care. Jackie currently is employed full time in patient access for a pharmaceutical company.

Jenni obtained her Bachelor’s Degree at St. Norbert College in both Sociology and Psychology. She is works part time with By Your Side and full time as a Long Term Care Specialist for Northwestern Mutual. She is highly passionate in working with Elders and brings immense knowledge and experience regarding Long Term Care to the By Your Side team.

Jessica has earned her Bachelor’s of Social Work degree from Marian University in Fond du Lac. Jessica started her career working as a CNA and then continued her passion of working with seniors as a Social Worker for over 10 years. Jessica has a background in Skilled Nursing, Home Care, Geriatric Care, Dementia and Aid and Attendance benefits through the Veteran Affairs Department. Jessica has a wide knowledge base to assist clients with a variety of needs.

Joyce has a background in psychiatric nursing as well as correctional nursing for over 30 years. Joyce’s calm demeanor and care for her clients helps enable them to get the services and care they need. Joyce joined the By Your Side Care Management team in 2023.

Lynsey has extensive case management experience and obtained her Master's in Nursing from University of Arizona and her Bachelor's in Nursing from Marian University. She has also obtained her Certified Case Manager Certification. Lynsey works part-time for By Your Side and is a strong and persistent advocate for the clients she works with. 

Sarah earned her Associate degree from Milwaukee Area Technical College and brings 26 years of clinical experience across acute, subacute, home care, and outpatient settings. She is a dedicated advocate for her clients, focusing on helping them maintain maximum independence while remaining safe in the least restrictive environment. Sarah believes that with commitment and effort, individuals can continue to improve their mobility and overall function.

Kayleigh has held her CNA license for two and a half years and is currently a sophomore at UW–Oshkosh pursuing her Bachelor’s degree in Nursing. She loves being a care partner because it allows her to support clients in their homes and build meaningful connections. Kayleigh finds it deeply rewarding to see the positive impact she can make by assisting with daily tasks, offering comfort, or simply being present with clients.

Marie earned an MBA in Healthcare Administration from Lakeland College in 2023 and a BSN from Marian College in 2004. Her background includes cardiac care, medical‑surgical nursing, ICU, interventional radiology, pain management, hospice, and home care. She also spent 11 years in administration, leading clinical teams, improving processes, and implementing CMS regulations and quality initiatives. She currently practices in an acute rehabilitation hospital and enjoys helping patients and families navigate an increasingly complex healthcare system, allowing them to focus on their health and well‑being.

Laurie is a certified wound, ostomy, and continence nurse with more than 25 years of experience. She provides expert care and partners with physicians to support the best possible outcomes for patients. Her background spans community‑based services, acute hospital care, home care, long‑term care, oncology, and hospice. Laurie offers strong clinical expertise, a collaborative style, and excellent communication skills. She also serves as a wound care specialist and an educator, training others to deliver high‑quality, patient‑centered care.

Carol works behind the scenes at By Your Side and believes that a caring, supportive office environment strengthens the entire team and helps serve clients more effectively. Her primary focus is payroll and billing. Before joining the team, Carol spent five years in a hospital setting in administrative roles, ten years managing non‑clinical operations in home health, and another ten years working in Human Resources. Having navigated complex and overwhelming healthcare processes with her own family, Carol understands firsthand how valuable care management support can be. That experience fuels her commitment to the work we do every day.

Christy has spent 25 years serving older adults across a wide range of roles, including Social Work and discharge planning in skilled nursing and rehabilitation, Director of Social Services, and Director of Assisted Living and Memory Care. She became a licensed Nursing Home Administrator, leading a 5‑star community, and moved into homecare operations and business development. Christy volunteers with the Alzheimer’s Association, facilitating support groups and serving on the Ozaukee County Walk to End Alzheimer’s committee since its start. She is a dedicated advocate, committed to improving quality of life through compassionate support, care planning, and connection to resources.

Emily joined By Your Side in 2025 after more than a decade as a hospice Social Worker with additional experience in skilled nursing. She has supported individuals across home and facility settings and brings deep expertise in aging and end‑of‑life care. Emily holds degrees with a Gerontology emphasis in Human Development and Family Studies (UW–Stout) and Social Work (UW–Milwaukee). Inspired by helping her own grandparents age on their family farm, she is dedicated to ensuring individuals and families receive compassionate, knowledgeable support as they navigate complex healthcare systems. She is grateful to work alongside a team that shares her commitment to advocacy and dignity for every person.

Jodi has supported vulnerable populations for more than 20 years including older adults, individuals in hospice, and people living with severe mental illness or disabilities as a Family Care Manager, Director of Social Services in skilled nursing, and Director of a memory care community. She earned her Master’s degree in Social Services from UW–Oshkosh and later became an independently licensed therapist. Jodi has also worked in emergency mental health, provided psychotherapy, supervised county crisis and adult protective services, and served as a clinical supervisor for the Wisconsin 988 suicide hotline. Jodi is passionate about using her experience to help people navigate complex systems and access the support they need. She values continuous learning and is committed to advocating for vulnerable individuals and families.

Laurie brings over 32 years of experience as a medical assistant in specialized medical practices. She has managed a high-volume medical laboratory with a focus on outpatient procedures and home care services. Laurie has also contributed to the education and training department within a major medical system for more than 10 years. She attended the University of Wisconsin–Milwaukee, studying Nursing and Psychology, and has additional training in complementary and alternative medicine as well as nutrition. Most recently, Laurie has provided one-on-one care to hospice and home health patients, delivering compassionate, individualized support.

Betsy obtained her Bachelors in Secondary Education – Broadfield Social Science with an emphasis on psychology and sociology at the University of Wisconsin – Oshkosh. She completed her studies as a Professional Patient Advocate at the nationally recognized Professional Patient Advocate Institute. Betsy has spent her life in service to others – as a teacher, volunteer, and community outreach organizer for seniors. Her deep conviction that age should not influence the quality of care that an individual receives, her caring nature and compassion, and her motivation not only to fulfill but surpass expectations makes her a valuable asset to By Your Side Care Management.